Top Search

Certificate

Dispatch Resource Management

Provides tools to prevent incidents and improve dispatch team performance through coordination and communication

Apply Now Admissions Guide

Duration

1 Day

Intake Month

Irregular

Mode of Study

In Person

Overview

Students learn to:

Resolve airline dispatcher conflicts
Manage common threat and error (TEM) techniques
Improve cockpit resource management (CRM) for dispatchers.

Trainees will also learn about the interpersonal relationships and coordination requirements involved in decision-making and communication within the AOC. The course focus is on prevention of aviation incidents and accidents by improving team performance and communication. This training is mandatory in ICAO member states due to the importance of operational safety.

Programme Outline

No question found

Programme Fees

Fees ¹

2558

¹Non-refundable. Tuition Fees inclusive of VAT 5%. Registration/Student Materials

Use our cost calculator to plan your finances

The highest quality in aviation education

Ministry of Higher Education & Scientific Research, UAE

The Knowledge and Human Development Authority (KHDA), Dubai

Quality Assurance Agency for Higher Education, UK

The Emirates Group

Bahrain Airport Company

flydubai

RTA

Air Arabia

Al Futtaim Group

Lufthansa Technik Middle East

DEWA

Airbus

Etihad Airways

Dubai Aerospace Enterprice

Dubai Police

Dubai Airports

Malaysia Airlines

Mubadala

Saudi Air Navigation Services

Bombardier Aerospace

Coventry University - UK

Concordia University - Canada

The University of Manchester - UK

The American University in Dubai

Kings College London

The American University in Sharjah

The University of Melbourne - Australia

What to Expect

The Dispatch Resource Management course provides trainees with a number of educational advantages, including:

Dispatcher-focused tools and insights
Stress management and error avoidance
Aviation incident and accident prevention techniques
Human interaction management and coordination
Aircraft incident case study analysis and discussion.

The purpose of this course is to permit the trainee to be able to successfully demonstrate their knowledge with regards definitions, terms and procedures related to Crew and Dispatch Resource Management. Upon successful completion of the course, the trainee will be issued a Certificate of Completion.

Your EAU advantage

Our programmes provide you with the essential skills and knowledge required to succeed in your chosen specialisation and the aviation industry in general.