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Certificate

Dispatch Resource Management

Provides tools to prevent incidents and improve dispatch team performance through coordination and communication

Duration

1 Day

Intake Month

Irregular

Mode of Study

Full Time

Overview

Students learn to:

  • Resolve airline dispatcher conflicts
  • Manage common threat and error (TEM) techniques
  • Improve cockpit resource management (CRM) for dispatchers.

Trainees will also learn about the interpersonal relationships and coordination requirements involved in decision-making and communication within the AOC. The course focus is on prevention of aviation incidents and accidents by improving team performance and communication. This training is mandatory in ICAO member states due to the importance of operational safety.

Programme Outline

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Programme Fees

Fees 1
2558

1Non-refundable. Tuition Fees inclusive of VAT 5%. Registration/Student Materials

The highest quality in aviation education

Ministry of Higher Education & Scientific Research, UAE
Ministry of Higher Education & Scientific Research, UAE
Quality Assurance Agency for Higher Education, UK
Quality Assurance Agency for Higher Education, UK

What to Expect

The Dispatch Resource Management course provides trainees with a number of educational advantages, including:

  • Dispatcher-focused tools and insights
  • Stress management and error avoidance
  • Aviation incident and accident prevention techniques
  • Human interaction management and coordination
  • Aircraft incident case study analysis and discussion.

The purpose of this course is to permit the trainee to be able to successfully demonstrate their knowledge with regards definitions, terms and procedures related to Crew and Dispatch Resource Management. Upon successful completion of the course, the trainee will be issued a Certificate of Completion.

Your EAU advantage

Our programmes provide you with the essential skills and knowledge required to succeed in your chosen specialisation and the aviation industry in general.

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