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Dr. Muneer Jahwash

Senior Lecturer, Faculty of Business Management

Biography

I hold a Ph.D. in Industrial Marketing from Luleå University of Technology in Sweden, and a master’s in aerospace business administration from Toulouse Business School, Toulouse, France. I have extensive industrial management experience in the airline and aviation industries with over twenty-five years. My expertise spans airport operations, ground handling, commercial sales, and marketing, where I have successfully led teams, managed projects, and driven operational excellence.

Education
  • Ph.D. in Industrial marketing, Luleå University of Technology, Luleå,2023

  • Master’s in Aerospace Business Administration, Toulouse Business School, Toulouse, France,2013

Teaching Area
  • Airport Management.

  • Airport Operations.

  • Airline Route and Fleet Planning.

  • Aviation Strategy.

  • Air Transport Industry.

  • Air Transport Quality and Safety.

  • Handling Air Passengers.

Handling Air Passengers.
  • Industrial marketing particularly customer loyalty in business-to-business contexts.

  • Customer loyalty and loyalty programs research.

Publications

  • Strandberg, C., Nath, A., Hemmatdar, H., & Jahwash, M. (2018). Tourism research in the new millennium: A bibliometric review of literature in Tourism and Hospitality Research. Tourism and hospitality research, 18(3), 269-285.